The Relationship Between Burn out and Organizational Culture Among Health Systems’ Employees During the COVID-19 Pandemic

The relationship between burn out and organizational culture have not been thoroughly investigated in non-patient-facing health systems’ employees, such as analysts and administrative managers. Therefore, the relationship between organizational culture and burn out among health systems’ employees is investigated. A 57-question Likert scale survey was sent to health systems’ employees. A total of 67 responses were collected. Two factor analysis models about and canonical correlation between burnout and organizational culture are presented. The results show that organizational culture factors and burnout factors are related. There is an 83% correlation between burn out and organizational culture among health systems’ employees. This research contributes to the literature by being among the first to study non-patient-facing health systems’ employees’ perceptions of organizational culture and experiences of burn out. Additionally, this research has several practical implications for health systems’ leaders. For example, leaders should focus on improving organizational culture to alleviate burn out in health systems’ employees.
Keywords: Burn out; Organizational Culture, Hospitals, Factor Analysis, Canonical Correlation.